Banking
Full Time
Branch Operations Supervisor
First Women Bank Limited (FWBL)
Pakistan (Multiple Branches)
Deadline
Aug 16, 2026
Salary
Market Competitive / As per Bank Policy
Experience
3â5 years of strong foundational experience in branch banking operations, trade services, or customer services.
Gender
Both
Job Overview
Supervise Branch Workflows: Monitor day-to-day backend operational activities, authorize account openings, supervise clearing and remittance tasks, and maintain supreme vault control.
Regulatory Compliance Oversight: Ensure flawless adherence to internal audit mandates, SBP regulations, and operational control standards to guarantee zero operational lapses.
Team Training & Grooming: Support the Branch Operations Manager in training junior staff, maintaining high operational productivity, and cultivating an inclusive environment focused on professional development.
Service Delivery Benchmarks: Resolve escalated customer issues promptly, coordinate with centralized processing units, and maintain high standards of service delivery across the branch counter.
Regulatory Compliance Oversight: Ensure flawless adherence to internal audit mandates, SBP regulations, and operational control standards to guarantee zero operational lapses.
Team Training & Grooming: Support the Branch Operations Manager in training junior staff, maintaining high operational productivity, and cultivating an inclusive environment focused on professional development.
Service Delivery Benchmarks: Resolve escalated customer issues promptly, coordinate with centralized processing units, and maintain high standards of service delivery across the branch counter.